For example, all subscriptions come with file transfer tools. Session recording is available where applicable, and support packages include a built-in chat module. At the same time, Splashtop enables you to access and manage unattended computers from any device with its intuitive app APK To Apps. You can connect numerous unattended computers to ensure you always have access to important information.

on every computer we have the allow remote desktop and allor remote assistance checked. we have also enabled offer remote assistance in our group policy. however, we still cant use remote assistance because it instantly errors out.

What Are Some Examples Of How Remote Access Is Used?

But although the program promptly registers mouse clicks and tracking, sometimes when you use screen share features you might experience a small lag. According to tests performed by experts regarding Splashtop performance and speed, it has done quite well, proving to be a responsive and fast software. A good way to find the right Customer Support Software product for your firm is to evaluate the solutions against each other. Here you can compare Splashtop Remote Support and TeamViewer and see their functions compared thoroughly to help you decide on which one is the superior product. “We had trouble connecting to PCs that were in portrait mode, and wouldn’t switch to Landscape mode without crashing on some systems.”

• All connections, file transfers, and management events are logged.
• Enable your entire company to work remotely by giving them the ability to remotely access their office computers from their devices, including iPhones and other mobile devices.
• Chat with the user at the remote computer while in a session or outside a session.
• Data transfers are also backed by TLS and 256-bit AES encryption.

The next group of staff will have a small concentration at one location with mostly windows desktops, but also one Mac laptop. Nope, users are in different locations, all using laptops so are also fairly mobile with their workspace. Right now we just have 4 users that I’m providing assistance too, but I don’t yet know the frequency. But when they need help, I have to be able to provide that quickly. If I could, I would pay the $$ to have Teamviewer in my shop even if we only had to support 10 machines. TeamViewer has saved my company a great deal of time, my team members and I are able to deploy our solutions to our overseas customers without having to travel there.

Use Splashtop 2 On Your Iphone

And that’s not all, you can schedule actions, see the history, add them to bookmark, or assign Siri Shortcuts for easier access. What’s great and noteworthy about AnyDesk is that it is a free remote access program for personal use. But the ‘free,’ tag doesn’t mean limited feature or access. With ultra-low latency, it enables unparalleled performance for most remote desktop operations. You will make an instant connection to your PC powered by VNC compatible software. The app allows you to back up and sync your connections across the devices.